Won110 takes the privacy of every member seriously. All personal data is collected, stored, and processed in full compliance with the Malaysia Personal Data Protection Act 2010 (PDPA).
All member personal data and financial information is protected using 256-bit SSL encryption technology. Your data is secured against unauthorised access at all times.
Won110 will not sell, rent, or share your personal data with any third party without your consent, except as stated in this policy.
All our data processing practices fully comply with the Malaysia Personal Data Protection Act 2010 (PDPA), ensuring your rights as a data subject are upheld.
We are always transparent about the types of data collected and how it is used. No data is collected without a clear and legally valid purpose.
As a won110 member, you have the right to access, amend, or request deletion of your personal data at any time through the account settings section or by contacting our support team.
You have full control over the cookies used on the won110 platform. Cookie settings can be managed through your web browser at any time according to your preferences.
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Your Right to Privacy
Important Note: This Privacy Policy explains how won110 collects, uses, discloses, and protects your personal information. By using our platform, you agree to the terms set out in this policy. Please read it carefully.
Won110 is an online betting platform operating in Malaysia, fully committed to protecting the privacy of its members. This Privacy Policy is established to ensure every member understands their rights and how we handle their personal data in a transparent, responsible, and legally compliant manner.
Our personal data processing fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). Every stage of data collection, storage, use, and disclosure is carried out with a lawful, reasonable, and necessary purpose to deliver the best service to our members.
This policy applies to all individuals who register an account, visit the won110 website, use our mobile app, or interact with any of the services we offer. By continuing to use our platform after any changes to this policy, you are deemed to have accepted the updated terms.
Policy Version: This Privacy Policy was updated in January 2026 and supersedes all previous versions. We recommend you review this page periodically to ensure you stay informed of the latest updates.
Won110 collects various types of personal data from its members for the purpose of providing safe, efficient, and integrated services. Data collection is carried out only when necessary and directly relevant to the stated purposes.
When you register an account or use our services, you provide the following information:
When you use the won110 platform, our systems automatically collect technical information to ensure a smooth and secure user experience:
| Data Type | Example | Purpose |
|---|---|---|
| Device Data | Device type, operating system, phone model | Platform optimisation |
| Connection Data | IP address, ISP, general geographic location | Security & Verification |
| Session Data | Login time, session duration, page activity | Responsible gambling controls |
| Transaction Data | Total deposits, withdrawals, wagering history | Financial & compliance records |
| Cookie Data | Session cookies, preference cookies, analytics cookies | Personalise user experience |
In some circumstances, we may receive your personal data from legitimate third parties, including identity verification service providers, payment partners such as FPX and Touch 'n Go eWallet, and fraud prevention and anti-money laundering agencies. All data received from third parties is handled to the same strict data protection standards as data collected directly.
Won110 uses your personal data only for legitimate, specific purposes directly related to the provision of our services. The following are the primary purposes for data use:
won110 Guarantee: We do not use your data to make automated decisions that have a material impact on you without human oversight. Every critical decision involving your account is reviewed by our team.
Won110 does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, there are limited situations where data disclosure may occur:
We share necessary data with third-party service providers acting as data processors on our behalf. This includes technology infrastructure providers, payment processors such as FPX and GrabPay, identity verification companies for KYC requirements, customer support service providers, and analytics and cybersecurity firms. All service providers are bound by strict data protection agreements and are prohibited from using your data for their own purposes.
Won110 may disclose your personal data to relevant authorities when required by law, court order, or regulatory directive. This includes anti-money laundering bodies (AMLA), the Royal Malaysia Police (PDRM), or any other authority with lawful jurisdiction.
Should won110 be involved in a merger, acquisition, or asset sale, member personal data may be transferred as part of that process. We will notify members in advance and ensure all data continues to be protected in accordance with the standards set out in this policy.
The security of your personal data is our highest priority. won110 implements multiple layers of technical and organisational security controls to protect your data from unauthorised access, loss, destruction, or disclosure:
All data transmitted between your device and won110 servers is encrypted using the industry-standard 256-bit SSL/TLS protocol.
An additional security layer is available for all member accounts to prevent unauthorised access even if your password is compromised.
Your personal data is stored in secure data centers with multiple layers of physical and digital access controls.
Only staff who require access to your data for their job responsibilities are permitted to do so, and all access is logged and audited.
Our security systems are regularly audited by independent parties to ensure they meet the latest industry standards.
Our security team continuously monitors systems to detect and respond to any threats or suspicious activity.
Shared Responsibility: While won110 takes comprehensive security measures, the safety of your data also depends on your own actions. Make sure you use a strong password, do not share your login credentials, and always log out after using the platform — especially on shared devices.
Won110 uses cookies and similar tracking technologies to enhance user experience, analyse platform performance, and maintain session security. Cookies are small text files stored on your device when you visit our website.
You can control and delete cookies through your web browser settings at any time. However, disabling certain cookies may affect the functionality of the won110 platform. For more information on managing cookies, refer to your web browser's documentation.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data held by won110:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 business days.
If any of your personal data is inaccurate or outdated, you have the right to request immediate correction via your account settings or by contacting our support team.
You may opt out of having your data processed for direct marketing purposes at any time without providing any reason.
Where data processing is based on your consent, you have the right to withdraw that consent at any time.
You may request the deletion of your personal data, subject to any legal retention obligations we are required to comply with.
If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.
How to Exercise Your Rights: To exercise any of the rights above, contact our data protection team by email at [email protected]. We will respond within 21 business days from the date your request is received.
Won110 retains your personal data only for as long as it is needed for the purposes stated in this policy or as required by applicable law. The following are our general data retention guidelines:
Once the retention period expires, your data will be securely deleted or anonymized in accordance with industry-standard procedures.
Won110 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or service improvements. We will take reasonable steps to notify you of any significant changes through:
We encourage you to review this Privacy Policy periodically. Your continued use of the won110 platform after any changes are published constitutes your acceptance of the updated Policy. If you disagree with any changes, you may close your account by contacting our support team.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by won110, please contact our Data Protection Officer (DPO):
Support Email
Response Time
Within 21 business days
Live Chat
Available 24/7 within the platform
Jurisdiction
Malaysia (PDPA 2010)
For complaints that cannot be resolved through our internal channels, you have the right to submit a complaint to the Department of Personal Data Protection Malaysia (JPDP) under the Ministry of Communications and Digital Malaysia.
Our commitment: Your privacy is more than a legal obligation for won110 — it is the foundation of trust that builds a lasting relationship between our platform and every member. We are committed to handling your data with full integrity and respect.
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Enjoy the best betting experience at won110 with full confidence that your privacy and data security are always our top priority.